Adding notification when new order arrives. Magento

October 28th, 2009 by Nik Chankov Leave a reply »

It’s very common practice the administrators to get notification mail when a new order is placed on the shop. Here is how to activate this feature in Magento for free (there is paid Admin Notification Module as well):

Log in into admin area, then go to System->Configuration menu. Scroll down to Sales section and click on the Sales Emails and select the first section Orders. Enter your admin e-mail in the field “Send Order Email Copy To”.

And here comes the tricky one :) Select the option “Separate email” from the “Send Order Email Copy Method” field. I don’t know why, but if it’s selected “Bcc”, the e-mail to the admin wasn’t send.

It’s possible that this is fixed in the versions above 1.2.x, but I haven’t tested.

hope this helps someone.

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9 comments

  1. Monica says:

    Thanks this was def helpful! Didn’t notice that field.

  2. joe says:

    very helpful indeed!

  3. Simon says:

    Hi,

    I have a slight problem with this. Its funny but I never get the admin emails when an order is placed. Instead I always wait for the PayPal email or just have a look in the dashboard.

    email copies are sent as “separate email” and not as “Bcc”.

    Thanks

  4. Nik Chankov says:

    This article should help then, because I have the same requirement from my client :)

  5. Jared says:

    Just now wondered about this, you helped me fix the issue 2 minutes after I knew I had it.

  6. VeiraLing says:

    That was great help!! :) thanks!

  7. roger says:

    so simple so bloody frustrating. Well done and thank you.

  8. Andrey says:

    I have broken my brain with it =)
    Really useful and simple solution
    Thanks Nik!

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