An important component of the modern work environment is the call center. Finding ways to effectively implement a software application to enhance the productivity of employees is critical to improving customer satisfaction.
After choosing a call center software that will meet a business’s need, the next step is to effectively deploy the application.
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Yesterday, I read an article about Page Rank and how Google “punished” some popular sites with “downgrading” their PR. This happened because they had external links without attribute rel=”nofollow”.
Today I saw that Google rated my site as well. It is my first page rank. I got PR 3 and now what? Shall I make a party? Shall I cry? No! It’s one digit which telling nothing to regular people.
I don’t care what Page Rank of this page is, because it’s not commercial, but probably for some commercial project it’s quite critical.
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Today Google just released the Google Docs and Spreadsheets. I was amazed of the usability and simplicity of the tool.
Briefly, there are Explorer/Navigator part, which users could sort and manage their files. The new features here are the Folder management, which is nothing new in the world, but it’s handy especially if you have lot of documents.
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